Led by its innovative turnaround Management team and forward-looking Board, the leading cooperative insurer in the Philippines is taking the road not taken.

The term “lagun-aro” reflects the cooperative and community-oriented ethos that is a hallmark of the Mondragon Cooperative and its associated entities, including Lagun-Aro.

The company is known for its unique business model, which allows its subsidiaries to operate independently. This decentralized approach to management is often cited as a key factor in Berkshire Hathaway's success.

Luko’s situation is a reminder that even well-funded and innovative startups can encounter unexpected challenges.

First ever bitcoin-denominated life insurer launches with $19M funding from OpenAI CEO Sam Altman

The founders were inspired by their own experiences of dealing with slow and frustrating insurance claims. Sprout AI can handle claims across multiple lines of business, such as property, motor, travel and health.

1CISP can adopt a customer-centric and agile approach to product development and delivery. 1CISP can also collaborate with fintech players and regulators to create a conducive ecosystem for embedded insurance innovation.

Cooperatives need to be careful in choosing their insurtech partners and ensure that they share their values and principles. Cooperatives also need to ensure that they have adequate digital capabilities.

Customers want simple, relevant, and affordable insurance protection options embedded in their digital customer journey. Specific risks can be covered at a lower cost through an ecosystem model that integrates with digital platforms.

While "DX" emphasizes the transformation of a business through digital technologies, "CX" centers around creating exceptional customer interactions and perceptions.

By embracing personalized underwriting, automated claims processing, IoT integration, digital engagement, data analytics, and cybersecurity measures, 1CISP can elevate its services, member engagement, and digital transformation efforts.

Embedded insurance is a promising new trend in the insurance industry. It has the potential to make insurance more accessible and convenient for customers, and it can help insurers to reach a wider audience.